5 things we learned from the holiday collection tactics webinar
This holiday season will be like no other. Household disposable income is crucial to the ...
How to speed up utility past-due payments during the financial crisis
Recovery in the current financial climate has proven to be a difficult task. When ...
Top 5 KPIs large companies should look for in collection software
The collection industry has been undergoing a digital transformation over the past few ...
Brave New World: How businesses are fast-tracking their digital transformation to adapt
For years, society has slowly been transforming into a digital-first world. Always on a ...
Millennial Debt: How collections software can simplify recovery efforts in this recession
It's been a common theme to refer to millennials as the lazy, entitled generation. If you ...
Older adults going digital: Helping them pay overdue accounts using modern tech
It's inevitable, but as we age, we start feeling a bit left behind and stop keeping up ...
Collecting past-due payments in a post-COVID-19 world: Does it need a makeover?
2020 began like any other year. Customers still had past-due accounts, and life was ...
What #StayAtHome means for past-due payments
Among the many ways the current crisis is altering Canadian lives, one rapid shift that’s ...
Retain customers with a better collection strategy
Past-due customer satisfaction matters. Why? Because unhappy customers don’t remain ...
Past-due payment methods: What customers want and why it matters
Recently, we posted an article about past-due customers and email communications. In it, ...