LEXOP FOR CREDIT UNIONS
At Lexop, we understand that an exceptional member experience is vital for your Credit Union's success. Managing collections can be complex, testing the delicate balance between member satisfaction and business performance. That’s where we come in. Through the power of technology, Lexop converts collections into an efficient, member-focused tool that propels both financial stability and member satisfaction. Our digital collections software streamlines operations, reducing costs and boosting efficiency. At the core of our strategy is member empowerment, giving them the ability to self-cure, while fostering trust and stronger relationships.
The Best Past-Due Member Experience
Elevate your collections process with Lexop's software. We streamline every step, incorporating automated digital reminders, self-service payment options, and data-driven insights. Our solution enhances your contact rates, boosts payment recovery, and transforms the past-due member experience, making it smoother and more efficient.
We can help if you're looking for ways to:
- Support your members and improve satisfaction
- Modernize communication with digital contact methods
- Get data-driven insights to better understand member behavior
- Collect efficiently and improve recovery rates
Why Choose Lexop for your Credit Union Collections?
With our digital collection solution, your credit union can benefit from:
- Member Satisfaction and Retention
- Improved Recovery Rates
- Automated and Personalized Outreach
- Self-Service Portal
- Seamless Payment Processing
- Analytics and Reporting
Improved Member Experience
- Payment Arrangements
- Payment Processing
- SMS and Email Reminders
- Lower Cost of Loan Servicing
- Certified Proof of Delivery
- Custom Branding: Logos, Colors, Images
- Employee Resource & Training Center
- Dedicated Account Manager
- SOC 2 Compliant
- Simple, Low-Tech Implementation
- API Integration
Lexop Can Help Your Credit Union:
Improve the past-due member experience
Put your members first in the collection experience with digital reminders and a built-in payment link that ensures a fast, frictionless payment experience.
Boost your team’s efficiency and free up resources
Make your team more efficient by automating manual collection tasks and reducing human error. By providing members with a self-service payment experience, you can free up agents to prioritize members requiring more attention.