Achieve Better Member Engagement
By providing a seamless, empathetic way to contact and engage past-due members.
ENGAGE
Improve the Member Experience
by putting members first throughout the collections process.
Increase Repayment Rates
by providing a self-service payment portal for past-due bill payments.
Boost your CSAT and NPS Scores
from a better, more empathetic member experience.
3 Simple Clicks to Payment Resolution
Digital Payment Reminders
Drive engagement by delivering email and SMS past-due payment reminders to your members.
Custom Payment Arrangements
Offer members payment flexibility with pre-determined payment arrangements without them having to speak to an agent.
Payment Method Options
Empower members to make a payment at their convenience and support them with different payment methods.
White-Label Solution |
Multichannel Delivery |
Enhanced Member Experience |
Customizable Payment Plans |
BUT DON'T JUST TAKE OUR WORD FOR IT...
Loved on G2, the largest and most trusted software marketplace
"What I enjoy the most is being able to reach a vast quantity of client segments through dynamic campaigns quickly. The client engagement statistics are in real-time. Based on the data, I can adjust risk strategies."
"Lexop is helping us solve collections on past due accounts. We enjoy that the platform is able to do both email and SMS messages to delinquent accounts to maximize collections."
"We didn't know how valuable SMS customer reminders could be. They allowed us to optimize our campaigns and get the attention of several customers to make payments toward their debt.”