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Lexop Blog

Chris MiljanovskiDec 22, 2020 9:30:27 AM2 min read

Why emails are more beneficial than ever to connect with past-due customers

Imagine not being able to open up your email account for a few days. When you finally do, ...
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Chris MiljanovskiDec 3, 2020 11:29:22 AM2 min read

Top 3 reasons why customer portals need an additional collection tool

When a customer cannot pay their bill in full and becomes past-due, their journey becomes ...
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Chris MiljanovskiNov 23, 2020 9:41:59 AM4 min read

5 things we learned from the holiday collection tactics webinar

This holiday season will be like no other. Household disposable income is crucial to the ...
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Chris MiljanovskiOct 22, 2020 3:18:29 PM2 min read

How to speed up utility past-due payments during the financial crisis

Recovery in the current financial climate has proven to be a difficult task. When ...
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Chris MiljanovskiOct 13, 2020 10:56:53 AM2 min read

Top 5 KPIs large companies should look for in collection software

The collection industry has been undergoing a digital transformation over the past few ...
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Chris MiljanovskiAug 24, 2020 1:14:08 PM3 min read

Brave New World: How businesses are fast-tracking their digital transformation to adapt

For years, society has slowly been transforming into a digital-first world. Always on a ...
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Chris MiljanovskiAug 5, 2020 3:58:07 PM2 min read

Millennial Debt: How collections software can simplify recovery efforts in this recession

It's been a common theme to refer to millennials as the lazy, entitled generation. If you ...
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LexopJul 14, 2020 9:52:00 AM3 min read

Older adults going digital: Helping them pay overdue accounts using modern tech

It's inevitable, but as we age, we start feeling a bit left behind and stop keeping up ...
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Chris MiljanovskiJun 30, 2020 1:58:25 PM3 min read

Collecting past-due payments in a post-COVID-19 world: Does it need a makeover?

2020 began like any other year. Customers still had past-due accounts, and life was ...
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LexopJun 8, 2020 3:18:24 PM3 min read

What #StayAtHome means for past-due payments

Among the many ways the current crisis is altering Canadian lives, one rapid shift that’s ...
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LexopMay 29, 2020 1:40:22 PM2 min read

Retain customers with a better collection strategy

Past-due customer satisfaction matters. Why? Because unhappy customers don’t remain ...
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LexopMay 21, 2020 2:53:40 PM3 min read

Past-due payment methods: What customers want and why it matters

Recently, we posted an article about past-due customers and email communications. In it, ...
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