Blog Post by Paula Monroy
Paula Monroy Aug 18, 2022 10:00:00 AM 9 min read
Elevate your past-due customer experience with humane debt collections
What do we mean by humane debt collections? Collecting past-due accounts is a cumbersome ...Start Reading
Paula Monroy Aug 3, 2022 10:54:52 AM 9 min read
Building collection software vs buying a customized SaaS solution
When it comes to developing collection software in-house vs. adding a customized SaaS ...Start Reading
Paula Monroy Jul 25, 2022 11:09:40 AM 5 min read
Transform the past-due customer experience with collection software
Collection software enables companies to recover owed amounts faster and elevate the ...Start Reading
Paula Monroy Jun 29, 2022 10:08:31 AM 5 min read
What does the past-due customer experience look like in 2022?
Photo credit: ©️Tim MossholderStart Reading
Paula Monroy Jun 15, 2022 12:30:05 PM 9 min read
Before and after: How Lexop improves the past-due CX
Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...Start Reading
Paula Monroy May 2, 2022 1:04:56 PM 10 min read
3 things you’re missing out on by not having collections software
Not having embarked on the digital transformation drains resources for no apparent ...Start Reading
Paula Monroy Apr 12, 2022 11:36:21 AM 9 min read
Do you lack IT resources to implement collections software?
Modernizing processes and operations for collections teams with limited IT resources can ...Start Reading
Paula Monroy Mar 24, 2022 1:02:36 PM 13 min read
Why do customers become past-due, and what can you do about it?
Video credit: ©️ Mikhail NilovStart Reading
Paula Monroy Mar 10, 2022 6:10:22 PM 8 min read
How to improve your collection strategy with data analytics
Maintaining a healthy cash flow in collections is highly dependent on how effective you ...Start Reading
Paula Monroy Jan 31, 2022 10:00:00 AM 6 min read
What does risk appetite mean for digital collections?
As we know, 2020 has accelerated the pace of the digital transformation that some might ...Start Reading