Blog Post by Paula Monroy
Paula Monroy Oct 3, 2022 10:00:00 AM 8 min read
Why email marketing software won't work for debt collection
Although there are some functional similarities between email marketing software and debt ...
Paula Monroy Aug 18, 2022 10:00:00 AM 9 min read
Elevate your past-due customer experience with humane debt collections
What do we mean by humane debt collections? Collecting past-due accounts is a cumbersome ...
Paula Monroy Aug 3, 2022 10:54:52 AM 9 min read
Building collection software vs buying a customized SaaS solution
When it comes to developing collection software in-house vs. adding a customized SaaS ...
Paula Monroy Jul 25, 2022 11:09:40 AM 5 min read
Transform the past-due customer experience with collection software
Collection software enables companies to recover owed amounts faster and elevate the ...
Paula Monroy Jun 29, 2022 10:08:31 AM 5 min read
What does the past-due customer experience look like in 2022?
Photo credit: ©️Tim Mossholder
Paula Monroy Jun 15, 2022 12:30:05 PM 9 min read
Before and after: How Lexop improves the past-due CX
Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...
Paula Monroy May 2, 2022 1:04:56 PM 10 min read
3 things you’re missing out on by not having collections software
Not having embarked on the digital transformation drains resources for no apparent ...
Paula Monroy Apr 12, 2022 11:36:21 AM 9 min read
Do you lack IT resources to implement collections software?
Modernizing processes and operations for collections teams with limited IT resources can ...
Paula Monroy Mar 24, 2022 1:02:36 PM 13 min read
Why do customers become past-due, and what can you do about it?
Video credit: ©️ Mikhail Nilov
Paula Monroy Mar 10, 2022 6:10:22 PM 8 min read
How to improve your collection strategy with data analytics
Maintaining a healthy cash flow in collections is highly dependent on how effective you ...