Paula Monroy

Paula is Communications Specialist at Lexop. With a formal background in urban planning and creative writing, Paula writes about pretty much anything.

Blog Post by Paula Monroy

Paula Monroy Dec 15, 2021 3:21:52 PM 11 min read

Security vulnerabilities: How to avoid them in digital collections

From a deficient maintenance routine to slow detection of data breaches, companies ...

Paula Monroy Dec 3, 2021 11:36:53 AM 11 min read

Is email still a thing?

Email is increasingly becoming a preferred communication method to follow up with ...

Paula Monroy Nov 17, 2021 8:00:00 AM 7 min read

A new era in the collection industry

Traditional dunning methods and complicated repayment journeys are no longer enough to ...

Paula Monroy Nov 3, 2021 11:27:19 AM 13 min read

Get smarter by optimizing your past-due customer journey

Elevating customer experience excellence is the new norm. Now more than ever, companies ...

Paula Monroy Oct 21, 2021 2:24:02 PM 19 min read

8 important considerations when choosing a secure payment gateway for digital collections

Building a solid relationship with customers is critical to remain competitive in today's ...

Paula Monroy Oct 12, 2021 8:43:00 AM 5 min read

Breaking news: Lexop’s website is so much easier to use (and look at)!

We’ve been eager to announce the launch of our new website design. As we recognize that ...