Lexop Blog

Lexop Nov 9, 2022 9:25:02 AM 9 min read

Consumers are forgetting to pay their bills - here’s how to fix that!

As the cost of living continues to rise, many consumers are starting to feel financially ...
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Amir Tajkarimi Oct 26, 2022 10:28:12 AM 7 min read

TRMA Canada Conference 2022: Insights From Canada's Biggest Telecommunications Event

Telecommunications is a fast-paced industry, and it's often hard to find time to discuss ...
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Paula Monroy Aug 18, 2022 10:00:00 AM 9 min read

Elevate your past-due customer experience with humane debt collections

What do we mean by humane debt collections? Collecting past-due accounts is a cumbersome ...
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Lexop Aug 10, 2022 11:52:17 AM 2 min read

Infographic: 2022 North American consumer repayment preferences study

In our latest study, Early-stage collection trends in 2022, we learned that companies ...
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Paula Monroy Jun 29, 2022 10:08:31 AM 5 min read

What does the past-due customer experience look like in 2022?

Photo credit: ©️Tim Mossholder
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Paula Monroy Jun 15, 2022 12:30:05 PM 9 min read

Before and after: How Lexop improves the past-due CX

Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...
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Paula Monroy May 2, 2022 1:04:56 PM 10 min read

3 things you’re missing out on by not having collections software

Not having embarked on the digital transformation drains resources for no apparent ...
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Paula Monroy Mar 24, 2022 1:02:36 PM 13 min read

Why do customers become past-due, and what can you do about it?

Video credit: ©️ Mikhail Nilov
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Paula Monroy Mar 10, 2022 6:10:22 PM 8 min read

How to improve your collection strategy with data analytics

Maintaining a healthy cash flow in collections is highly dependent on how effective you ...
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Loans Canada Jan 12, 2022 12:01:15 PM 9 min read

How lenders & other financing providers can generate revenue from unqualified customers

Regardless of the product or service you offer, not all customers will qualify. It’s ...
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