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Consumers are forgetting to pay their bills - here’s how to fix that!
As the cost of living continues to rise, many consumers are starting to feel financially ...
TRMA Canada Conference 2022: Insights From Canada's Biggest Telecommunications Event
Telecommunications is a fast-paced industry, and it's often hard to find time to discuss ...
Elevate your past-due customer experience with humane debt collections
What do we mean by humane debt collections? Collecting past-due accounts is a cumbersome ...
Infographic: 2022 North American consumer repayment preferences study
In our latest study, Early-stage collection trends in 2022, we learned that companies ...
What does the past-due customer experience look like in 2022?
Photo credit: ©️Tim Mossholder
Before and after: How Lexop improves the past-due CX
Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...
3 things you’re missing out on by not having collections software
Not having embarked on the digital transformation drains resources for no apparent ...
Why do customers become past-due, and what can you do about it?
Video credit: ©️ Mikhail Nilov
How to improve your collection strategy with data analytics
Maintaining a healthy cash flow in collections is highly dependent on how effective you ...
How lenders & other financing providers can generate revenue from unqualified customers
Regardless of the product or service you offer, not all customers will qualify. It’s ...