How lenders & other financing providers can generate revenue from unqualified customers
Regardless of the product or service you offer, not all customers will qualify. It’s ...
Is email still a thing?
Email is increasingly becoming a preferred communication method to follow up with ...
A new era in the collection industry
Traditional dunning methods and complicated repayment journeys are no longer enough to ...
Get smarter by optimizing your past-due customer journey
Elevating customer experience excellence is the new norm. Now more than ever, companies ...
8 important considerations when choosing a secure payment gateway for digital collections
Building a solid relationship with customers is critical to remain competitive in today's ...
Breaking news: Lexop’s website is so much easier to use (and look at)!
We’ve been eager to announce the launch of our new website design. As we recognize that ...
Lexop and Zūm Rails announce partnership to optimize collections through real-time payments
Lexop, a leader in digital collections, and Zūm Rails, a pioneer in instant payment ...
2021 North American consumer repayment preferences survey says!
Last year, we learned that consumer needs can change in a blink of an eye, and companies ...
Why past-due customers want to be contacted digitally in 2021
Image credit: ©️ Paarth Desai There are several new expectations in collections due to ...
Why having empathy for past-due customers is crucial in 2021
Past-due customers are a vital component of any business. When times get difficult ...