Lexop Blog

Paula Monroy Jun 29, 2022 10:08:31 AM 5 min read

What does the past-due customer experience look like in 2022?

Photo credit: ©️Tim Mossholder
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Paula Monroy Jun 15, 2022 12:30:05 PM 9 min read

Before and after: How Lexop improves the past-due CX

Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...
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Paula Monroy May 2, 2022 1:04:56 PM 10 min read

3 things you’re missing out on by not having collections software

Not having embarked on the digital transformation drains resources for no apparent ...
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Paula Monroy Mar 24, 2022 1:02:36 PM 13 min read

Why do customers become past-due, and what can you do about it?

Video credit: ©️ Mikhail Nilov
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Paula Monroy Mar 10, 2022 6:10:22 PM 8 min read

How to improve your collection strategy with data analytics

Maintaining a healthy cash flow in collections is highly dependent on how effective you ...
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Loans Canada Jan 12, 2022 12:01:15 PM 9 min read

How lenders & other financing providers can generate revenue from unqualified customers

Regardless of the product or service you offer, not all customers will qualify. It’s ...
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Paula Monroy Dec 3, 2021 11:36:53 AM 11 min read

Is email still a thing?

Email is increasingly becoming a preferred communication method to follow up with ...
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Paula Monroy Nov 17, 2021 8:00:00 AM 7 min read

A new era in the collection industry

Traditional dunning methods and complicated repayment journeys are no longer enough to ...
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Paula Monroy Nov 3, 2021 11:27:19 AM 13 min read

Get smarter by optimizing your past-due customer journey

Elevating customer experience excellence is the new norm. Now more than ever, companies ...
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Paula Monroy Oct 21, 2021 2:24:02 PM 19 min read

8 important considerations when choosing a secure payment gateway for digital collections

Building a solid relationship with customers is critical to remain competitive in today's ...
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