Infographic: 2022 North American consumer repayment preferences study
In our latest study, Early-stage collection trends in 2022, we learned that companies ...
Building collection software vs buying a customized SaaS solution
When it comes to developing collection software in-house vs. adding a customized SaaS ...
Transform the past-due customer experience with collection software
Collection software enables companies to recover owed amounts faster and elevate the ...
5 Key Components of an Ethical Debt Collection Strategy
Your collections strategy defines the tactics used to follow up with past-due accounts. ...
How to improve Days Sales Outstanding (DSO)
What is days sales outstanding (DSO)? Days sales outstanding (DSO) is an accounting ratio ...
What does the past-due customer experience look like in 2022?
Photo credit: ©️Tim Mossholder
Before and after: How Lexop improves the past-due CX
Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...
Six quick tips about buying collections and recovery software
In a 2021 Lexop survey, 68% of respondents digitally paid their past due bills, ...
3 things you’re missing out on by not having collections software
Not having embarked on the digital transformation drains resources for no apparent ...
Do you lack IT resources to implement collections software?
Modernizing processes and operations for collections teams with limited IT resources can ...
Why do customers become past-due, and what can you do about it?
Video credit: ©️ Mikhail Nilov
How to improve your debt collection strategy with data analytics
Maintaining a healthy cash flow in collections is highly dependent on how effective you ...