Elevate your past-due customer experience with humane debt collections
What do we mean by humane debt collections? Collecting past-due accounts is a cumbersome ...
Infographic: 2022 North American consumer repayment preferences study
In our latest study, Early-stage collection trends in 2022, we learned that companies ...
How to improve Days Sales Outstanding (DSO)
What is days sales outstanding (DSO)? Days sales outstanding (DSO) is an accounting ratio ...
Before and after: How Lexop improves the past-due CX
Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...
Six quick tips about buying collections and recovery software
In a 2021 Lexop survey, 68% of respondents digitally paid their past due bills, ...
Do you lack IT resources to implement collections software?
Modernizing processes and operations for collections teams with limited IT resources can ...
Why do customers become past-due, and what can you do about it?
Video credit: ©️ Mikhail Nilov
How to improve your debt collection strategy with data analytics
Maintaining a healthy cash flow in collections is highly dependent on how effective you ...
Is email still a thing?
Email is increasingly becoming a preferred communication method to follow up with ...
A new era in the collection industry
Traditional dunning methods and complicated repayment journeys are no longer enough to ...