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Lexop Blog

Paula MonroyAug 18, 2022 10:00:00 AM4 min read

Elevate your past-due customer experience with humane debt collections

What do we mean by humane debt collections? Collecting past-due accounts is a cumbersome ...
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LexopAug 10, 2022 11:52:17 AM< 1 min read

Infographic: 2022 North American consumer repayment preferences study

In our latest study, Early-stage collection trends in 2022, we learned that companies ...
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LexopJun 30, 2022 1:48:25 PM5 min read

How to improve Days Sales Outstanding (DSO)

What is days sales outstanding (DSO)? Days sales outstanding (DSO) is an accounting ratio ...
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Paula MonroyJun 15, 2022 12:30:05 PM4 min read

Before and after: How Lexop improves the past-due CX

Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...
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LexopJun 2, 2022 1:00:00 PM5 min read

Six quick tips about buying collections and recovery software

In a 2021 Lexop survey, 68% of respondents digitally paid their past due bills, ...
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Paula MonroyApr 12, 2022 11:36:21 AM4 min read

Do you lack IT resources to implement collections software?

Modernizing processes and operations for collections teams with limited IT resources can ...
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Paula MonroyMar 24, 2022 1:02:36 PM6 min read

Why do customers become past-due, and what can you do about it?

Video credit: ©️ Mikhail Nilov
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LexopMar 10, 2022 6:10:22 PM3 min read

How to improve your debt collection strategy with data analytics

Maintaining a healthy cash flow in collections is highly dependent on how effective you ...
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Paula MonroyDec 3, 2021 11:36:53 AM4 min read

Is email still a thing?

Email is increasingly becoming a preferred communication method to follow up with ...
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Paula MonroyNov 17, 2021 8:00:00 AM2 min read

A new era in the collection industry

Traditional dunning methods and complicated repayment journeys are no longer enough to ...
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