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Before and after: How Lexop improves the past-due CX
Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...
3 things you’re missing out on by not having collections software
Not having embarked on the digital transformation drains resources for no apparent ...
3 tactics for a successful collection strategy this tax season
Tax season is like winter holidays in collections because it’s known for being the ...
Lexop is now SOC 2 Type I certified
Image: AICPA logo copyright Lexop has always been committed to following the highest ...
Lexop and Zūm Rails announce partnership to optimize collections through real-time payments
Lexop, a leader in digital collections, and Zūm Rails, a pioneer in instant payment ...
2021 North American consumer repayment preferences survey says!
Last year, we learned that consumer needs can change in a blink of an eye, and companies ...
Why past-due customers want to be contacted digitally in 2021
Image credit: ©️ Paarth Desai There are several new expectations in collections due to ...
Why having empathy for past-due customers is crucial in 2021
Past-due customers are a vital component of any business. When times get difficult ...
3 key findings from the new expectations in collections webinar
In 2020, COVID-19 turned millions of Canadians' financial situation upside down. The need ...
How we can help past-due customers who are unable to settle their accounts
As the pandemic continues to disrupt our lives in a seemingly endless loop, consumers ...