Preventing Burnout: The Secret to Keeping Your Collections Team Energized This Summer
Managing a team of collectors at a credit union involves navigating constant pressures ...
7 Things Every Member Wants From Their Credit Union
In today’s digitally-driven world, credit union members expect more than just traditional ...
Collections vs. Marketing: What You Need to Know About Opt-In Requirements
In the financial services industry, effectively and compliantly communicating with ...
The Ultimate Guide to Communicating with Credit Union Members During the Past-Due Process
Strong communication in collections is essential for maintaining robust relationships ...
Is Your Credit Union Ready for Generation Z? A Comprehensive Guide to Attracting Young Members
Is Your Credit Union Ready to Serve Generation Z? Gen Z: A Unique Challenge and ...
Webinar Recap: Shaping the Future of Collections
NCUA's Warning on Delinquencies: How Lexop Helps Credit Unions Adapt
The recent NCUA Q4 report reveals a significant challenge confronting credit unions: an ...
How to Strengthen Collections During Core Banking System Updates
As business needs evolve with a greater need for operational efficiency and service ...
How Credit Unions Can Optimize Their Indirect Auto Lending Collection Strategy
Credit unions currently hold the largest share of the total US auto lending market. ...
Say Goodbye to Junk Fees and Hello to Member Empathy
A crucial transformation is on the horizon in the financial sector, particularly for ...
Credit Union Struggles: G-19 Report Reveals Credit Card Collection Challenges
The latest G-19 Consumer Credit Report has shed light on an alarming trend in the credit ...
6 Debt Collection Industry Trends to Watch for in 2024
The start of a new year is always a chance to reflect and evaluate - a blank slate with ...