Lexop Blog

Paula Monroy Jun 15, 2022 12:30:05 PM 9 min read

Before and after: How Lexop improves the past-due CX

Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...
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Paula Monroy May 2, 2022 1:04:56 PM 10 min read

3 things you’re missing out on by not having collections software

Not having embarked on the digital transformation drains resources for no apparent ...
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Paula Monroy Feb 16, 2022 10:00:00 AM 7 min read

3 tactics for a successful collection strategy this tax season

Tax season is like winter holidays in collections because it’s known for being the ...
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Lexop Aug 3, 2021 9:27:12 AM 2 min read

Lexop is now SOC 2 Type I certified

Image: AICPA logo copyright Lexop has always been committed to following the highest ...
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Lexop Jul 27, 2021 4:52:37 PM 2 min read

Lexop and Zūm Rails announce partnership to optimize collections through real-time payments

Lexop, a leader in digital collections, and Zūm Rails, a pioneer in instant payment ...
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Lexop Jun 9, 2021 3:29:10 PM < 1 min read

2021 North American consumer repayment preferences survey says!

Last year, we learned that consumer needs can change in a blink of an eye, and companies ...
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Chris Miljanovski May 18, 2021 3:36:07 PM 5 min read

Why past-due customers want to be contacted digitally in 2021

Image credit: ©️ Paarth Desai There are several new expectations in collections due to ...
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Chris Miljanovski May 4, 2021 2:02:45 PM 5 min read

Why having empathy for past-due customers is crucial in 2021

Past-due customers are a vital component of any business. When times get difficult ...
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Chris Miljanovski Apr 20, 2021 1:45:43 PM 5 min read

3 key findings from the new expectations in collections webinar

In 2020, COVID-19 turned millions of Canadians' financial situation upside down. The need ...
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Chris Miljanovski Apr 6, 2021 12:49:42 PM 6 min read

How we can help past-due customers who are unable to settle their accounts

As the pandemic continues to disrupt our lives in a seemingly endless loop, consumers ...
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