On Demand
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On Demand Webinar

Bridge the gap between what past-due consumers want and what they’re getting

Based on 2020 Canadians Consumers Survey

What you will learn


As of today, millions of people have had their lives directly impacted by the COVID-19 pandemic. Consumers are looking for solutions that work with them to overcome these unprecedented challenges. In this webinar, we will present actionable data from our country-wide research on consumers' preferences in regards to late bills.
 
To give you a glimpse of what we discovered, did you know that even though 77% of Canadians prefer online solutions to pay their late bills, 64% report having been forced to go about it by phone or in-person due to lack of optionality? Register today to learn how to bridge the gap between what past-due consumers want and what they’re getting.
 
Topics of this webinar:

  • Challenges and opportunities of a shifting collections landscape;
  • Actionable data from our country-wide research on consumers preferences in regards to late bills;
  • How to translate these insights into a robust communication and recovery process;
  • How to improve operational efficiency of existing resources;
  • Where to start.
Amir-1

AMIR TAJKARIMI

CEO & Co-Founder, Lexop

Amir Tajkarimi is the CEO and co-founder of Lexop, a fast-growing fintech startup that's leading a change within the collections industry and impacting the lives of tens of thousands of people every day. Prior to that, he practiced banking and IT law for many years at renowned firms such as IMK, BCF, and Heenan Blaikie and then with National Bank of Canada. He is a published author and has contributed to the "Doing Business Report" presented by the World Bank Group.