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      • Transforming the collection experience
      • Holiday collections tactics
    • Ebooks
      • Characteristics of a top-performing debt collection strategy
      • 5 steps to collect past-due accounts as financial strain grows on customers
      • Early-stage collection trends in 2022
      • Strategy playbook for digital collections
      • Collection software: buy vs. build
      • Phishing scams in collections
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Lexop Blog

Chris Miljanovski Jun 30, 2020 1:58:25 PM 7 min read

Collecting past-due payments in a post-COVID-19 world: Does it need a makeover?

2020 began like any other year. Customers still had past-due accounts, and life was ...
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Lexop Jun 8, 2020 3:18:24 PM 7 min read

What #StayAtHome means for past-due payments

Among the many ways the current crisis is altering Canadian lives, one rapid shift that’s ...
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Lexop May 29, 2020 1:40:22 PM 6 min read

Retain customers with a better collection strategy

Past-due customer satisfaction matters. Why? Because unhappy customers don’t remain ...
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Lexop May 21, 2020 2:53:40 PM 6 min read

Past-due payment methods: What customers want and why it matters

Recently, we posted an article about past-due customers and email communications. In it, ...
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Lexop helps companies retain past-due customers by facilitating payment and empowering them to self-serve.
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