Lexop Blog

Lexop Sep 26, 2022 5:27:59 PM 9 min read

Why you need to adjust your collections process now

With cash-strapped consumers across the country taking extra time to pay their bills, ...
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Lexop Sep 6, 2022 10:58:48 AM 5 min read

4 essential KPIs for integrated collections software outcomes

Collection software KPIs  When integrating collections software into your company, you ...
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Paula Monroy Aug 18, 2022 10:00:00 AM 9 min read

Elevate your past-due customer experience with humane debt collections

What do we mean by humane debt collections? Collecting past-due accounts is a cumbersome ...
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Lexop Aug 10, 2022 11:52:17 AM 2 min read

Infographic: 2022 North American consumer repayment preferences study

In our latest study, Early-stage collection trends in 2022, we learned that companies ...
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Paula Monroy Jul 25, 2022 11:09:40 AM 5 min read

Transform the past-due customer experience with collection software

Collection software enables companies to recover owed amounts faster and elevate the ...
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Paula Monroy Jun 15, 2022 12:30:05 PM 9 min read

Before and after: How Lexop improves the past-due CX

Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...
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Paula Monroy Mar 24, 2022 1:02:36 PM 13 min read

Why do customers become past-due, and what can you do about it?

Video credit: ©️ Mikhail Nilov
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Paula Monroy Jan 31, 2022 10:00:00 AM 6 min read

What does risk appetite mean for digital collections?

As we know, 2020 has accelerated the pace of the digital transformation that some might ...
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Loans Canada Jan 12, 2022 12:01:15 PM 9 min read

How lenders & other financing providers can generate revenue from unqualified customers

Regardless of the product or service you offer, not all customers will qualify. It’s ...
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Paula Monroy Nov 3, 2021 11:27:19 AM 13 min read

Get smarter by optimizing your past-due customer journey

Elevating customer experience excellence is the new norm. Now more than ever, companies ...
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