- Customer Experience
- Collections
- Payment
- Past-due Payment
- Past-due Balance
- Digital Collections
- COVID-19
- Past-due customer
- Collections Strategy
- Debt collection
- Digital adoption
- News
- Payment collections software
- Customer Journey
- Debt collections best practices
- Debt management and collections system
- Recession
- Best channels for debt collecting
- Compliance
- Security
- Careers
- Data analytics
- Debt Collection Strategy
- Payment Gateway
- SMS
- Secure Payment
- Tax season
- Website
- debt collection software
Why you need to adjust your collections process now
With cash-strapped consumers across the country taking extra time to pay their bills, ...
Five best practices for debt collection
Modern debt collection best practices In the past, debt collectors had a reputation for ...
4 essential KPIs for integrated collections software outcomes
Collection software KPIs When integrating collections software into your company, you ...
Elevate your past-due customer experience with humane debt collections
What do we mean by humane debt collections? Collecting past-due accounts is a cumbersome ...
Infographic: 2022 North American consumer repayment preferences study
In our latest study, Early-stage collection trends in 2022, we learned that companies ...
An Introduction to Ethical Collection Strategy
What is a collections strategy? Your collections strategy defines the tactics used to ...
How to improve Days Sales Outstanding (DSO)
What is days sales outstanding (DSO)? Days sales outstanding (DSO) is an accounting ratio ...
Before and after: How Lexop improves the past-due CX
Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...
Six quick tips about buying collections and recovery software
In a 2021 Lexop survey, 68% of respondents digitally paid their past due bills, ...
Do you lack IT resources to implement collections software?
Modernizing processes and operations for collections teams with limited IT resources can ...