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Lexop Blog

Chris MiljanovskiMay 18, 2021 3:36:07 PM2 min read

Why past-due customers want to be contacted digitally in 2021

Image credit: ©️ Paarth Desai There are several new expectations in collections due to ...
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Chris MiljanovskiMay 4, 2021 2:02:45 PM2 min read

Why having empathy for past-due customers is crucial in 2021

Past-due customers are a vital component of any business. When times get difficult ...
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Chris MiljanovskiApr 20, 2021 1:45:43 PM2 min read

3 key findings from the new expectations in collections webinar

In 2020, COVID-19 turned millions of Canadians' financial situation upside down. The need ...
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Chris MiljanovskiApr 6, 2021 12:49:42 PM3 min read

How we can help past-due customers who are unable to settle their accounts

As the pandemic continues to disrupt our lives in a seemingly endless loop, consumers ...
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Chris MiljanovskiMar 10, 2021 10:40:05 AM2 min read

Fraud Prevention Month: 5 points you need to educate your customers about

March is Fraud Prevention Month in Canada. While it's always important to take the proper ...
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Chris MiljanovskiFeb 12, 2021 12:54:44 PM3 min read

4 takeaways from the transforming the collection experience webinar

From the early-stage to late-stage collections, we need to be on the same team and look ...
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Chris MiljanovskiNov 23, 2020 9:41:59 AM4 min read

5 things we learned from the holiday collection tactics webinar

This holiday season will be like no other. Household disposable income is crucial to the ...
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Chris MiljanovskiOct 22, 2020 3:18:29 PM2 min read

How to speed up utility past-due payments during the financial crisis

Recovery in the current financial climate has proven to be a difficult task. When ...
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Chris MiljanovskiAug 24, 2020 1:14:08 PM3 min read

Brave New World: How businesses are fast-tracking their digital transformation to adapt

For years, society has slowly been transforming into a digital-first world. Always on a ...
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Chris MiljanovskiAug 5, 2020 3:58:07 PM2 min read

Millennial Debt: How collections software can simplify recovery efforts in this recession

It's been a common theme to refer to millennials as the lazy, entitled generation. If you ...
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LexopJul 14, 2020 9:52:00 AM3 min read

Older adults going digital: Helping them pay overdue accounts using modern tech

It's inevitable, but as we age, we start feeling a bit left behind and stop keeping up ...
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Chris MiljanovskiJun 30, 2020 1:58:25 PM3 min read

Collecting past-due payments in a post-COVID-19 world: Does it need a makeover?

2020 began like any other year. Customers still had past-due accounts, and life was ...
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