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Why past-due customers want to be contacted digitally in 2021
Image credit: ©️ Paarth Desai There are several new expectations in collections due to ...
Why having empathy for past-due customers is crucial in 2021
Past-due customers are a vital component of any business. When times get difficult ...
3 key findings from the new expectations in collections webinar
In 2020, COVID-19 turned millions of Canadians' financial situation upside down. The need ...
How we can help past-due customers who are unable to settle their accounts
As the pandemic continues to disrupt our lives in a seemingly endless loop, consumers ...
Fraud Prevention Month: 5 points you need to educate your customers about
March is Fraud Prevention Month in Canada. While it's always important to take the proper ...
4 takeaways from the transforming the collection experience webinar
From the early-stage to late-stage collections, we need to be on the same team and look ...
5 things we learned from the holiday collection tactics webinar
This holiday season will be like no other. Household disposable income is crucial to the ...
How to speed up utility past-due payments during the financial crisis
Recovery in the current financial climate has proven to be a difficult task. When ...
Brave New World: How businesses are fast-tracking their digital transformation to adapt
For years, society has slowly been transforming into a digital-first world. Always on a ...
Millennial Debt: How collections software can simplify recovery efforts in this recession
It's been a common theme to refer to millennials as the lazy, entitled generation. If you ...