- Customer Experience
- Collections
- Payment
- Digital Collections
- Past-due Payment
- Past-due Balance
- Past-due customer
- COVID-19
- Collections Strategy
- Digital adoption
- Debt collection
- Debt collections best practices
- News
- Payment collections software
- Customer Journey
- Debt management and collections system
- Recession
- Best channels for debt collecting
- Debt Collection Strategy
- debt collection software
- Compliance
- SMS
- Security
- Careers
- Conference
- Data analytics
- Payment Gateway
- Secure Payment
- Tax season
- Website
- credit unions
Before and after: How Lexop improves the past-due CX
Moving towards a customer-centric mindset is fundamental to providing a seamless customer ...
Six quick tips about buying collections and recovery software
In a 2021 Lexop survey, 68% of respondents digitally paid their past due bills, ...
3 things you’re missing out on by not having collections software
Not having embarked on the digital transformation drains resources for no apparent ...
Do you lack IT resources to implement collections software?
Modernizing processes and operations for collections teams with limited IT resources can ...
Why do customers become past-due, and what can you do about it?
Video credit: ©️ Mikhail Nilov
How to improve your collection strategy with data analytics
Maintaining a healthy cash flow in collections is highly dependent on how effective you ...
3 tactics for a successful collection strategy this tax season
Tax season is like winter holidays in collections because it’s known for being the ...
What does risk appetite mean for digital collections?
As we know, 2020 has accelerated the pace of the digital transformation that some might ...
How lenders & other financing providers can generate revenue from unqualified customers
Regardless of the product or service you offer, not all customers will qualify. It’s ...
Security vulnerabilities: How to avoid them in digital collections
From a deficient maintenance routine to slow detection of data breaches, companies ...